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Most questions are answered in minutes. Start with Player One, and if you're still stuck, our team is right here.

Ask Player One first

Player One can help with a wide range of setup, troubleshooting and “how do I do this?” questions. It gets better every day, and it can often walk you through the answer faster than waiting for support.

Try asking things like:

“My Telegram is not set up. What do I do?”

“I can’t get my email configured. Can you help?”

“My agent isn’t replying. Can you check what’s wrong?”

If Player One cannot solve it, send us the details below and we’ll help.

Still stuck? Send us a ticket

Tell us what happened and we’ll get back to you as soon as possible.

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Give us permission for our system to analyse the debug logs This allows us to solve the problem more quickly. When selected, please add the exact URL where the error happened.

Exact URL where the error happened

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Tip: a short screencast video shows us exactly what is happening and usually gets you a faster fix. Record one with Loom or your screen recorder, upload it, and paste the link in your message above.

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